Guides & FAQs

What if I lose my Keyport?

Loss is not covered by the Slide's warranty. However, every Keyport includes a unique serial number as well as Keyport's website address, underneath which it states, "REWARD IF FOUND". Once a Slide has been registered, Keyport is able to identify the owner via the Slide's serial number. If a Slide is found and Keyport is contacted, Keyport will contact the owner and facilitate its safe return. As a reward, Keyport will offer the finder $20 in Keyport store credit. We also encourage the owner to provide a reward of their choosing.

Learn more about our Lost & Found Program & register your Keyport Slide here.